Frequently Asked Questions
Welcome to the Wallwork’s Frequently Asked Questions page. Here, you’ll find quick answers to common inquiries about our products, services, and installation process. Whether you’re a new customer or a returning one, Wallwork’s Frequently Asked Questions are designed to help you get the information you need—fast. Still have questions after reviewing the Wallwork’s Frequently Asked Questions or want to request a Frequently Asked Question? Feel free to contact our team directly!
Wallwork Group Frequently Asked Questions
Who are the Wallwork Group?
Wallwork Group is a UK-based, privately owned company that provides thermal processing and surface engineering solutions to industries across the country. The team specialises in heat treatment, vacuum brazing, and advanced coatings to improve the performance and durability of metal components.
How can I reduce carbon footprint?
Using Wallwork Group Transport reduces your carbon footprint by utilizing optimized, shared delivery routes. Our multi-drop network minimizes empty mileage and maximizes fuel efficiency. By consolidating shipments through established routes, you support a more sustainable logistics model while ensuring reliable, timely delivery with reduced environmental impact.
What type of heat treatment processes do we offer?
Each site offers different treatments, and our internal transport connects all locations daily. Process include: case hardening, vacuum hardening, salt bath hardening, nitride (gas and plasma), PVD coatings, press quenching, induction hardening and nitrocarburising. For full details please visit here.
What type of coatings processes do we offer?
PVD coatings including titanium nitride and a number of carbon based coatings. We also do phosphating.
Do you offer hardness testing post-treatment?
We perform routine hardness testing to make sure we meet customer requirements. This includes tests approved and validated by NADCAP.
Do you offer collection and delivery services?
All the sites apart from the Consett site offer a pickup and collection service, to find out if we cover your area and for details on pricing please telephone or e-mail your nearest site.
Is there a minimum batch size?
There is no minimum batch size. We don’t require a minimum batch size. While sending larger batches is more cost-effective for you, we’re happy to process single items. We apply a very competitive minimum charge for smaller jobs.
Where is the Wallwork Group located?
The Wallwork Group operates across four UK locations: Manchester, Birmingham, Cambridge, and Newcastle. Our head office is located in Bury, Manchester. Our head office is based in Bury, Manchester.
How can I track the status of my order?
To check updates or progress on an order, please log into the Customer Portal for real-time tracking and details. Alternatively, you can contact the site directly for assistance.
Are you ISO 9100/AS9100 certified?
All of our sites hold ISO 9001 certification. Three sites also hold AS9100 (9100) certification, and two locations are accredited by NADCAP.
How do you control distortion and dimensional changes?
We aim to minimise distortion and dimensional changes through carefully controlled processes and fixturing. However, it’s important to note that all heat treatment methods carry inherent risks of distortion due to material characteristics, geometry, and thermal stresses introduced during processing.
What is the maximum load size or part dimensions you can accommodate?
Our Consett site handles the largest load sizes using its pit furnaces. We can case harden or harden and temper parts up to 1.8 metres long and 1.1 metres in diameter. We also have large air circulated furnaces at up to 3m in length.
Who do I contact for technical queries?
Manchester – Heat Treatment and HIP – [email protected]
Cambridge – Heat Treatment, Lab and Plasma Nitride – [email protected]
Cambridge – Coatings and Vacuum Brazing – [email protected]
Birmingham – Heat Treatment – [email protected]
Cast Alloys – [email protected]
For all other contact info please click here
How do I set up a new account or send my first order?
The easiest way to get started is to visit our website and find the nearest branch. From there, you can either request a quote from the sales team or provide your company details to the receptionist, who will arrange collection of your goods. If you’re located within that site’s transport area, we’ll collect your items on the next scheduled visit.
Your first order will be processed on a pro forma basis. If you plan to place additional orders, we can set up an account—just fill out a simple form and provide two trade references.
Heat Treatment Frequently Asked Questions
What heat treatment services does Wallwork offer?
Wallwork Heat Treatment Ltd offers a wide range of specialist thermal processing services, including vacuum hardening and tempering, gas and plasma nitriding, sealed quench carburising, induction hardening, salt bath treatments, and more. All processes are carried out in our NADCAP and AS9100-approved facilities, serving industries such as aerospace, automotive, medical, and motorsport.
View our full list of heat treatment services.
Which materials can be heat treated?
We heat treat a wide range of metals and alloys, including tool steels, stainless steels, carbon steels, titanium, aluminium, Inconel, and other nickel-based alloys. Our processes are tailored to each material to achieve the desired hardness, wear resistance, or structural integrity.
Can Wallwork heat treat large or complex components?
Yes — we specialize in heat treating large, heavy, and complex components using deep pit furnaces, vacuum systems, and advanced process controls. Our facilities are equipped to handle everything from intricate aerospace parts to oversized industrial tools with precision and consistency.
What standards and approvals does Wallwork have for heat treatment?
Wallwork holds industry-recognized accreditations including AS9100, ISO 9001, and NADCAP for both heat treatment and coatings. We are approved by major aerospace and engineering primes, ensuring full traceability and compliance with the highest quality standards.
What is the difference between the various heat treatment methods?
Each heat treatment method offers unique benefits: vacuum hardening provides clean, high-precision results; nitriding increases surface hardness without distortion; sealed quench enhances wear resistance; and induction hardening targets specific areas. The right method depends on the material and performance requirements.
What is the turnaround time for heat treatment at Wallwork?
Turnaround times vary depending on the process, material, and job size, but we offer fast, reliable service with options for same-day and next-day turnaround on urgent orders. Our nationwide transport fleet ensures timely collection and delivery across the UK.
Contact us to discuss lead times for your project.
How do I know which heat treatment process is right for my part?
The best heat treatment process depends on your part’s material, application, and required properties like hardness, wear resistance, or toughness. Our sales team can review your specifications and recommend the most suitable method.
What temperatures are used in heat treatment processes?
Heat treatment temperatures vary by process and material. For example, vacuum hardening typically ranges from 800°C to 1,200°C, while nitriding operates around 500°C–600°C. Each temperature is carefully controlled to achieve the desired metallurgical properties.
Learn more about our heat treatment capabilities.
What are the benefits of heat treating metal components?
Heat treating improves the mechanical and structural properties of metal components. Key benefits include increased hardness, wear resistance, strength, and fatigue life, as well as reduced internal stress and improved dimensional stability—essential for aerospace, automotive, and precision engineering applications.
What industries does Wallwork serve with heat treatment?
Wallwork provides heat treatment services to a wide range of industries, including aerospace, automotive, motorsport, medical, nuclear, oil & gas, and general engineering. Our processes meet strict industry standards and are tailored to the performance demands of each sector.
See the industries we support.
What is Heat Treatment?
Heat treatment is a controlled process used to alter the physical and sometimes chemical properties of a material—most commonly metals. It involves heating and cooling materials at precise temperatures to improve their mechanical properties.
How long does the heat treatment process take?
The duration of heat treatment depends on the material, component size, and the specific process used. Some treatments take just a few hours, while more complex cycles—like vacuum brazing or nitriding—may take up to 24 hours or more.
Contact us to discuss your project timeline.
Is distortion a concern during heat treatment, and how is it managed?
We aim to minimise distortion and dimensional changes through carefully controlled processes and fixturing. However, it’s important to note that all heat treatment methods carry inherent risks of distortion due to material characteristics, geometry, and thermal stresses introduced during processing.
Can Wallwork provide heat treatment for aerospace components?
Yes, Wallwork provides advanced heat treatment services for aerospace components. We are NADCAP accredited and hold AS9100 certification, ensuring full compliance with aerospace industry standards. Our processes are designed for precision, reliability, and traceability, and we are approved by several major aerospace manufacturers.
How can I request a quote for heat treatment services?
Manchester – Heat Treatment [email protected]
Cambridge – Heat Treatment [email protected]
Birmingham – Heat Treatment –[email protected]
HIP Frequently Asked Questions
What does HIP stand for?
HIP Stands for Hot Isostatic Pressing.
How does HIP improve fatigue resistance?
By eliminating internal defects and voids, HIP reduces the likelihood of crack initiation, significantly improving fatigue resistance and extending the lifespan of critical components.
What are the typical temperatures and pressures used in HIP?
HIP typically operates at temperatures ranging from 500°C to 1300°C and pressures between 50MPa and 200MPa. The exact settings depend on the material and application.
Can HIP be used for repair applications?
Yes, HIP can be used to repair and rejuvenate components by closing internal cracks and voids, restoring the component’s structural integrity and performance.
What is the difference between Hot Isostatic Pressing and Cold Isostatic Pressing?
The primary difference is temperature. HIP uses high temperature and pressure, while Cold Isostatic Pressing (CIP) uses only high pressure at room temperature. HIP also offers better densification and mechanical property improvement.
What is the typical cycle time for a HIP process?
HIP cycle times vary based on the material and application. Standard cycles may last anywhere from several hours to over a day.
What industries use Hot Isostatic Pressing?
Industries such as aerospace, medical (implants), automotive, energy, and defense frequently use HIP for high-performance and safety-critical components.
Who do I contact for a HIP quote?
To get a HIP quote please contact [email protected] and [email protected]
What is Hot Isostatic Pressing?
Hot Isostatic Pressing, commonly abbreviated as HIP, is a high temperature thermal process, which involves simultaneous application of high temperature and high pressure within a chamber. The main objective of HIP is to eliminate porosity within the material and improve mechanical properties, such as strength and ductility.
How does Hot Isostatic Pressing work?
To achieve the required pressure, an inert gas is utilised to prevent chemical reactions within the processed material and the pressure is applied isotropically. Argon is the preferred process gas utilised at Wallwork HIP, ensuring customer components are processed according to the leading industry standards, which is vital when operating at temperatures up to 1250°c.
What are the benefits of Hot Isostatic Pressing?
HIP improves material density, strength, fatigue resistance, and eliminates internal porosity. It can also improve the life and performance of components, especially in critical applications like aerospace.
Can 3D-Printed parts benefit from HIP?
Yes, HIP is particularly beneficial for 3D-printed parts as it reduces porosity and enhances strength and durability. It’s commonly used as a post-process for metal additive manufactured parts that will be used in aerospace, as well as other critical applications.
Is HIP environmentally friendly?
Whilst HIP does consume energy, its ability to enhance the durability and lifespan of components reduces waste and the need for frequent replacements, making it environmentally sustainable in the long run.
What applications is Hot Isostatic Pressing applicable for?
What materials are suitable for Hot Isostatic Pressing?
Coatings Frequently Asked Questions
What coatings do the Wallwork Group offer?
Wallwork offers a variety of PVD and CVD coatings including Nitron C (Chrome Based), Nitron CA (Chrome Aluminium Based), Nitron CX, Nitron DLC (Diamond Like Carbon), Nitron DX , Nitron MC (WC-C Based) and Nitron Ti (Titanium Based). For more in depth information on the coatings we offer please visit here.
What are the benefit of PVD Coatings?
PVD coatings enhance component performance and longevity by providing anti-sticking, low friction, and anti-oxidation properties, leaving no chemical residue.
Why Wallwork Group?
Wallwork is a UK-owned company specialising in Heat Treatment, HIP, Vacuum brazing and PVD Coatings. With our in-house transport fleet, we offer reliable nationwide collection and delivery of your parts.
What does DLC Mean?
DLC stands for Diamond Like Carbon. Wallwork offer Nitron DLC which is a pure diamond-like coating (DLC Coating) known for its lubricating and hard wearing properties. For more info click here.
How do I know which coating is best for my application?
Choosing the right coating depends on factors such as the material, operating environment, and specific performance requirements like wear resistance, corrosion protection, or heat resistance. Wallwork’s team of experts can help assess your needs and recommend the most suitable coating solution. For personalized advice, please contact Brett Nicholson at [email protected].
Does Wallwork offer any post-coating inspection or testing?
Yes, Wallwork offers comprehensive post-coating inspection and testing services to ensure the quality and performance of the coatings. We use advanced techniques, measuring thickness, testing adhesion to verify that the coatings meet the required specifications. For more information, please contact Brett Nicholson at [email protected].
What industries are PVD Coatings used in?
PVD (Physical Vapour Deposition) coatings are widely utilized across a range of sectors, including:
- Oil and Gas
- Medical and Healthcare
- Pharmaceutical Manufacturing
- Motorsport
- Automotive
- Power Generation
- Decorative Finishes
What are PVD Coatings?
Physical Vapour Deposition (PVD) Coatings are a Vacuum based coating process which is used to apply a thin, durable films to the surface of parts.
What PVD Equipment do Wallwork Group have?
Wallwork Cambridge has various coating systems which include Electron Beam PVD Chambers, Magnatron PVD Chambers, Plasma Enhancement CVD Machines. To compliment these Wallwork also has Automated Cleaning Systems alongside an in-house lab facility to support metallurgical analysis development.
What is TECVAC?
Wallwork Cambridge formerly known as Tecvac Ltd is part of the Wallwork Group Ltd and has a substantial portfolio of commercially available treatments, such as PVD/CVD Coatings, Heat Treatment and Vacuum Brazing. Tecvac Ltd provides this service over a variety of industries covering Aerospace, Automotive, Biomedical, Motorsport and Manufacturing sectors covering the breadth of the UK and Europe.
Can coatings be customised for specific requirements?
Yes, Wallwork offers customised coatings tailored to your specific needs. Whether you require enhanced wear resistance, corrosion protection, or thermal stability, our team works closely with you to select and apply the best coating for your application. For more information and to discuss your specific requirements, please contact Brett Nicholson at [email protected].
What certifications and approvals does Wallwork hold for coating services?
Wallwork holds key industry certifications, including Nadcap accreditation, AS9100, ISO 9001, and ISO 14001. We are also approved by major aerospace primes such as Rolls-Royce, Airbus, and BAE Systems. For a full list, please click here.
What are the main applications of PVD Coatings?
Tooling – Cutting tools, drills, punches, and dies benefit from improved hardness, wear resistance, and extended tool life.
Aerospace – Components are coated for reduced friction, enhanced durability, and improved thermal resistance in high-performance environments.
Automotive – Engine parts, transmission components, and decorative trim use PVD for increased performance and corrosion resistance.
Medical – Surgical instruments and implants are coated for biocompatibility, sterilization durability, and reduced wear.
Mould and Die Industry – Moulds for plastics, casting, and stamping benefit from smoother release, longer life, and less maintenance.
Decorative Applications – Watches, bathroom fixtures, and consumer electronics use PVD for a durable, attractive, and scratch-resistant finish.
What applications are PVD Coatings used in?
PVD coatings enhance performance and durability in numerous tools and components, such as:
- Dental tools
- Injection moulding tools and ejector pins
- Plastic injection mould components
- Alternatives to hard chrome plating
- Forming dies and tooling
- Punching and stamping tools
- Ceramic die-casting moulds
- Gear hobbing tools
- Food processing and packaging equipment
- Bag cutting knives
- Cold and hot forming tools
- Orthopaedic implants and surgical instruments
Lab Services Frequently Asked Questions
What laboratory services do Wallwork offer?
Wallwork offers a full range of metallurgical and materials testing services, including hardness testing, microstructural analysis, failure investigation, surface analysis, and verification of heat treatment and coating processes.
Can Wallwork provide metallurgical analysis?
Yes, Wallwork provides comprehensive metallurgical analysis, including grain structure evaluation, phase identification, case depth measurement, and microstructure interpretation to support quality control and product development.
What is failure analysis, and do Wallwork offer it?
Failure analysis identifies the root cause of material or component failure. Wallwork’s lab offers this service using detailed inspections, fracture analysis, and metallurgical evaluation to help prevent future failures and improve designs.
What lab equipment do Wallwork have?
Wallwork’s lab is equipped with advanced instruments including a scanning electron microscope (SEM), microhardness testers, scratch testers, X-ray fluorescence (XRF), 3D surface profilometer, and optical microscopes. This allows for detailed analysis of coatings, materials, and heat-treated components with high precision. For a full detailed list of our lab equipment please visit here.
What standards do Wallwork follow for laboratory testing?
Wallwork follows international and industry-recognised standards such as ASTM, ISO, and aerospace-specific requirements to ensure accurate, consistent, and compliant testing across all services.
What testing methods are used in Wallwork’s lab?
Wallwork uses advanced testing methods such as optical microscopy, scanning electron microscopy (SEM), hardness and microhardness testing, surface roughness analysis, and metallographic evaluation to ensure precise and reliable results.
What materials can be tested in the lab?
Wallwork’s laboratory can test a wide variety of materials including steels, stainless steels, titanium, aluminium, nickel-based alloys, and coated components used in aerospace, automotive, medical, and general engineering industries.
How long does laboratory testing take at Wallwork?
Turnaround time varies by test type and volume, but most standard testing can be completed within a few working days. For urgent requirements, expedited services may be available. Contact Andy Day at [email protected] for lead times.
Can the lab verify heat treatment or coatings results?
Yes, Wallwork’s lab verifies heat treatment and coating results by measuring hardness profiles, case depth, microstructure, and coating thickness to ensure processes meet required specifications and standards.
How do I request lab services or get a quote?
To request laboratory services or receive a quote, please contact Andy Day at [email protected]. Provide details about your project, materials, and testing requirements for a tailored response.
Vacuum Brazing Frequently Asked Questions
What is Vacuum Brazing?
Vacuum Brazing is a joining process of similar or dissimilar metals which can offer significant advantages in terms of cleanliness, joint strength and integrity.
What are the main applications of vacuum brazing?
Vacuum brazing is used in a variety of high-performance industries. In aerospace, it’s ideal for blades and honeycomb structures. Medical device sub-assemblies benefit from its clean, strong joints. It’s also common in heat exchangers, electrical and electronic fittings, and high vacuum systems. Automotive and motorsport applications use it for durable sub-assemblies, while precision components in measurement and analytical equipment rely on its accuracy and reliability.
What certifications and approvals does Wallwork hold for vacuum brazing services?
AS9100, NADCAP, Various Aerospace and F1 approvals. For our full list of approvals please click visit our accreditation page.
Can vacuum brazing be used to join dissimilar metals?
Yes, vacuum brazing is well-suited for joining dissimilar metals. It allows for strong, reliable joints between materials with different thermal and mechanical properties, making it ideal for complex or multi-material assemblies.
How long does the vacuum brazing process take?
The vacuum brazing process typically takes several hours, depending on the size and complexity of the components. For a more accurate time estimate, please contact Brett Nicholson at [email protected]
What are the temperature ranges used in vacuum brazing?
Braze alloys are chosen to take into consideration of any material temperature requirements, temperatures typically range from 700 to 1200 degrees C.
How much does Vacuum Brazing cost?
The cost of vacuum brazing varies based on part size, quantity, material, and joint complexity. For an accurate quote, please get in touch with Brett Nicholson at [email protected].
What is the vacuum brazing process and how does it work?
Vacuum Brazing is performed under vacuum with excellent temperature uniformity. This means that components can be treated using controlled heating and cooling which in turn reduces residual stress in the component.
What are the key benefits and advantages of vacuum brazing?
One of the primary benefits of Vacuum Brazing is its ability to produce joints with high strength while maintaining the base material’s original properties, ensuring structural integrity. It is also cost-effective on a per-part basis, especially in large-scale production. The process allows for the joining of dissimilar materials, broadening its application across various industries. Additionally, vacuum brazing is a clean process, as it eliminates the need for flux, resulting in no residue. It produces void-free and leak-proof joints, which enhances reliability. The method also supports the simultaneous processing of multiple joints and parts, leading to improved overall quality and efficiency in manufacturing.
What is Wallwork’s vacuum brazing capacity and capability?
Wallwork can process vacuum brazed parts up to 1.5 meters in length, with working zones measuring 840mm x 900mm x 1700mm.
What materials can be vacuum brazed?
Wallwork offer vacuum brazing of a wide range of materials, including stainless steel, copper, nickel alloys, and many dissimilar metal combinations. It’s ideal for metals that require clean, high-strength joints without oxidation.
How does Wallwork ensure quality control in vacuum brazing?
Wallwork ensures quality control through strict process monitoring, precision temperature control, and thorough inspection of all joints. We operate under certified quality standards and use advanced testing methods to guarantee clean, strong, and defect-free brazed components.
Can vacuum brazing be used for leak-tight or hermetic seals?
Yes, vacuum brazing is ideal for producing leak-tight and hermetic seals. The process creates clean, strong, and void-free joints, making it suitable for critical applications in aerospace, medical, and vacuum systems.
Transport and Logistics Frequently Asked Questions
What is Wallworks In-House Transport service?
Wallwork’s In-House Transport is a fast, reliable collection and delivery service for all your heat treatment and coating needs. We use our own fleet to ensure safe handling, quick turnaround, and full traceability.
Is the inhouse transport available for all orders?
Yes, Wallwork’s In-House Transport is available for all orders within our service area. Contact us to check coverage for your location.
What is typical lead time for transport or collection?
Collections are usually made within 2 working days of request, depending on your location and route availability.
Where does Wallwork Transport cover in the UK?
Wallwork Transport covers key regions across the UK. Please contact us by phone or email to confirm service availability in your area.
Are my goods insured during transport?
Yes, all goods are covered by Goods in Transit insurance while using Wallwork’s Transport service.
Is in-house transport included in the cost of heat treatment?
No, transport is charged separately from heat treatment services. Please contact us for a tailored quote.
Who do I contact if there is an issue with collection or delivery?
If you experience any issues with collection or delivery, please contact the relevant Wallwork site directly for assistance.
Do you offer tracking or updates on the status of collection and delivery?
Tracking and delivery updates will soon be available through the Wallwork Customer Portal.
Why should I use Wallwork transport instead of arranging my own?
Wallwork Transport offers a personal, reliable service with drivers who understand your specific orders. It saves you the hassle of organising third-party couriers, reduces delivery costs and time, and helps lower your environmental impact.
How do I arrange collection or delivery for my parts?
You can arrange a collection via telephone/email/Customer portal. A delivery only request should be made by telephone/email.
Can I request same day pick up or express pick up?
Same-day collections may be possible if requested early, the driver hasn’t passed your area, and it’s a scheduled transport day. Contact your local site to check availability.
Is transport available from all Wallwork sites?
Wallwork Transport operates from our Manchester, Birmingham, and Cambridge sites, with regular vehicle transfers between locations to support seamless service.
How are parts transported to ensure they’re protected?
Parts are transported in secure, closed vehicles and packaged appropriately to ensure protection, stability, and security during transit.
Can you transport delicate, high-value or aerospace components?
Yes, Wallwork has extensive experience in safely transporting delicate, high-value, and aerospace components, ensuring secure handling and protection throughout transit.
What if I need to cancel or change a scheduled pick up?
To cancel or change a scheduled pickup, please contact the relevant Wallwork depot by phone as soon as possible.
How is the transport cost calculated if charged separately?
Transport costs are based on the weight and details of your order. You can request a tailored quote by providing these details.
Transport and Logistics Frequently Asked Questions